The terms governing your engagement with Doctor Websites, the trading name of Micker Brook Ltd.
When you sign our project brief and pay the 50% deposit, a contract is formed for us to deliver the website package agreed in that brief, on the timeline agreed in that brief, for the price agreed in that brief.
The brief defines what's in scope. Anything outside it is an additional engagement at our hourly rate (£90/hour) and requires separate agreement before work begins. We don't drift; you don't get a surprise invoice.
50% deposit on brief signature. 50% on launch. UK consumer law (Consumer Rights Act 2015) applies where you're buying as a consumer; standard B2B terms apply where you're buying through a registered company or partnership.
On completion of payment, you own the domain, the design, the code, and the content. We retain no rights to your site beyond a non-exclusive right to mention it in our portfolio (which you can opt out of in writing).
We'll take reasonable care to make sure your site works, is accessible, and complies with UK GDPR/PECR at launch. We're not your legal advisor, your medical regulator, or your IT department — and our liability is limited to the amount you paid for the project. Nothing in these terms limits our liability for fraud, death, or personal injury caused by negligence.
You can cancel a project before kick-off for a full refund. After kick-off, the deposit is non-refundable, but we'll deliver everything we've completed up to the point of cancellation.